All posts by Steve Makris

“I Can See a Lion Behind Me” Ibrahim Gedeon, TELUS CTO (2003-2023)

Today, Ibrahim Gedeon, TELUS Chief Technology Officer leaves a 20-year storied technology career affecting many Canadians at home and at work, for new adventures. He holds a bachelor’s degree in electrical engineering from the American University of Beirut and has a master’s degree in electronics engineering from Carleton University. With a total of six titles with previous companies like Nortel Networks, Bell and Mitel starting in 1988, the Lebanese-born self-professed “tech-geek-chef” always was customer driven. During a TELUS labour strike, he rolled up his sleeves and installed TELUS services in Edmonton often ending with recipe exchanges with home occupants at the kitchen table. After my interview with Ibrahim in 2004, his first formal media interview, I realized TELUS had hired an armful of technology leadership, and more.  

On a warm summer evening we met in heart of downtown Edmonton at Co Co Di Restaurant and Bar on Rice Howard Way, complete with water pipes, better known as hookahs, brimming with the cool aroma of tobacco marinated with apple-flavoured molasses. It was a five-hour affair on a sidewalk table busy with passersby. And of course a long parade of Lebanese dishes, with guidance. “I would rather do business or negotiate over a long meal like this,” said Gedeon.

Here is the interview published in the Edmonton Journal on August 2, 2004.

Note we talked about technology 20-year old technology then, a window in the past where companies like TELUS were positioning themselves with new tech challenges.

My five-hour hookah faceoff with Ibrahim Gedeon, newly appointed Chief Technology Officer for TELUS, right

At first glance, Ibrahim Gedeon looks more like an elevator service person than his white-collar colleagues rushing home after work. This corporate Chief Technology Officer (CTO) was definitely different.

“OK, so I have a title,” he says “But I see a world where there are no white-collar or blue-collar workers… just no-collar-collar.”

The 40-year-old bachelor has been the Telus CTO since last October but insisted he stay low until he got to know his new employer better.

Gedeon recently gave the Journal his first formal interview over a five-hour endless stream of Lebanese dishes and apple-flavoured hookah he had selected in downtown Edmonton.

What do you bring to TELUS?

I am a geek that can make technology work.

What makes a good CTO?

Successful CTOs are extroverted engineers who can speak and articulate well.

What motivates you at TELUS?                                                                                                 

It’s like a 100-metre dash. Which would make you run faster, a lion chasing you or an Olympic gold medal waiting for you at the finish line? For the last three years we just saw the gold medal ahead of us. But today I am motivated because I can see a lion behind me.

Who are the lions?

The unregulated service providers who are competing with our technologies.

What is your goal?

To evolve the TELUS vision to something more applied and practical.

So tell me about the TELUS consumer vision.

We want to bring network services into homes so the PC, TV, set- top box, phone and stereo work together on one screen. But we need to make it feature friendly and easy.

Gedeon orders an appetizer. “You are going to love these, they are fantastic.”

What frustrates you in t his industry today?

That everybody is converting to the same place through different routes. They all forget what their key value proposition is to the end user.

Aren’t you taking on new technologies beyond your core business?

We won’t succeed building our own application, neither will Shaw. We’re just too small, we’ve got to build the right framework for existing technologies… I approach everything with an open mind.

Do you ever talk to competitors?

Canada is a small place. We need pre-competitive relationships. I meet, casually, with other CTOs to understand where the industry is going, as pure professionals.

“OK, the food is here, this is fine for you, but don’t touch that one.” (he remembers I’m allergic to sesame oil)

What bugs you about how outsiders view TELUS?

Everyone is more impressed with how much money we spend. To me it’s what you do with it. I mean I can just go and make a pitch to the board and spend $ 300 million more. If that’s going to move the shareholder, fantastic. But it’s not who buys the fastest car, it’s who drives it faster.

How do you decide on what technologies TELUS should invest in?

You don’t want technology to be a boat anchor that kills you. You shouldn’t let peer pressure of people announcing new things impact you when it doesn’t make sense.

“Excuse me, I’ve got to fix my hookah because if I don’t smoke well I can’t be innovative when I am speaking.”

You equate everything with sexuality?

I believe food is attractive and sexy. What’s the definition of attractive – it doesn’t say woman -it’s something that is highly desirable, like that electronic board I showed you in the lab that we are evaluating – piece of genius like a beautiful cooked dish. I am a geek deep down and I think technology is attractive.

How are you going to match your TV quality with cable and satellite?

I have ours and Shaw running in my apartment in Edmonton. The key thing is, it’s digital, so they are comparable.

What about HDTV?

There is no consumer rush yet for HDTV so we can’ t build a case for a small market segment. But next year it will be just as good.

That’s really nice, what’s this?

“It’s bread.”

Who has the technology advantage between you and Shaw?

They have an initial speed advantage but beyond that it’s fair game for everybody. But we have been in the telephone business for 100 years. (laughs)

“The hookah enhances my taste buds, its apple flavour, but I don’t breathe it in.”

You offer VoIP in your enterprise sector, but seem happy to push your older land-line service on consumers while competitors offer cheap home-based IP telephony

Yes, I could come in and replace your phone service with IP, which is what we eventually want to go to, but there are government regulations that I am not an expert in. Even so, why should I invest in both technologies to give you the same service unless there is a compelling argument?

Well, you could lose business!

We will stay the course, whether it’s labour, regulatory, capital or profitability. I don’t mind suffering a couple of years to win the war.

“You need to draw harder to get the smoke up in your hookah.”

How will you sell all this integration to a mass audience?

For now, you sell it as Telus voice or TELUS TV. People have a lot of disconnected things in their home and reach the point where they say, “Oh my God, I have to do all this.” Can TELUS fix that? Yes. How can we make money? We need to know.

When will we see the new consumer TELUS?

In 2005, where you can pick and choose products and services. We are laying the seeds with the consumer to what the new world can be, so you are getting a cooked meal.

How is technology changing the old-fashioned telephone?

IP telephony now becomes a computer application people can use in many ways.

“Hey Lisa, is there sesame in the garlic sauce? Eat this, it’s great… lamb, beef and chicken.”

Consumers are attracted to new and cheap technology, like a competitor’s IP-based phone for half the price of your land-line phone.

People understand a value proposition. I have been going to the same tailor for the past 16 years. He is not the cheapest, but delivers the quality I need. Companies like Primus will eventually run into problems because of quality of service.

Why can’t TELUS  customers have the same number in their land-line phone and cellphone, rather than subscribing to two services now? It looks like a money grab.

Our strategy is not to squeeze the consumer just because we can. The technology is there from companies like Motorola. I would like to come to your home computer wireless network and let you make free calls from cellphones. Even make each one ring differently. But for now, it’s much easier and important to maintain the identity of each caller. That’ s something we are looking at but there are internal and regulatory issues too.

Would you ever get rid of your land line?

Do your bosses listen to you?


What is the killer app for today?

In terms of revenue, it’s voice. And you know, I pity those people who only use e-mail to communicate.

You and Shaw seem to be stepping over each other’s turf competing for all-in-one services to homes. Can you pull it off?

Shaw is considered best in class and I hope they become the most successful cable company in Canada. But I want to be the most successful service provider in Canada. If my intent is to make your life easier at home, I will work with the devil to make you happy.

“OK, you have to move the coal slightly, so the tobacco burns evenly.”

Is the technology sector making money today?

Most technology today displaces wealth… dollars they pay today are being paid somewhere else. I think it’s going to be a slow adoption interim for new wealth creation.

So why won’t you offer computer technology with your bundle?

If you want to buy bread, go to the baker. We are not a baker. We want to be the place where you have a choice of bread, a choice of meat.

Why did it take you so long to “meet the press?”

I needed to understand TELUS rather than speak early from cheat sheets just to please everyone. The first thing I did when I joined Telus last October was to go to home installations with the truck crews and meet and get to know consumers. It was a beautiful experience for me.

What frustrates you inside TELUS?

I think it’s a personality thing, the culture part. People keep telling me I am different. Maybe I am compared to the norm, I suppose. But TELUS is much bigger than me so I am adapting. The night is young!

Steve Makris Astrophotography

As a tech writer, I specialize reviewing tech including cameras and camera phones. Here is a selection of my recent work from my back yard with Aurora Borealis, to Greece, Iceland and Jashua National Park in California and Lake Louise.

In the circular streaks, the center star is Polaris often called North Polar Star.

Typically, exposures are several hours long for one frame. Straight lines are passing airplane trails or occasionally, comets, even Aurora Borealis!


Last Minute Holiday Gift Ideas

Epson EcoTank ET-2850 is Family Print Ready

The EcoTank ET-2850 Wireless Colour All-in-One Cartridge-Free Supertank Printer for $400 is a gift that will outlive most, especially toys. It allows kids of all ages to let their imaginations run wild with printing projects. With up to 2 years printing with Epson’s exclusive EcoFitin ink bottles in the box, the equivalent of 90 traditional cartridges saves you 90% over ink costs using traditional cartridges. Kids can fully immerse themselves in any printing activities without the fear of running out of ink or their allowance! From transforming basic cut-outs into detailed decorations, creating picture collages for gallery walls or stencils for DIY tote bags, they won’t run out of creativity. The ET-2850 has impressive print quality producing sharp text, colour photos and graphics on virtually any paper type. Plus, if the kids are tech savvy, they can voice command printing or easily print from their smart device with the intuitive Epson Smart Panel App. Compared to its older sibling model theET-2850 is quieter and has a larger 1.4” colour display for navigating manus easier. It also has auto two-sided printing saving on paper and a high resolution scanner for copying and printing old album photos. Parents will like the extended two-year warranty with registration.  

Ninja Blast Portable Blender

The battery armed  Ninja Blast Portable Blender  is an ideal gift for folks who are on the go. It’s an ice-crunching high-speed blending power with a cordless, hand-held design. A large capacity 18-oz. vessel is perfect for smoothies, protein shakes, and frozen drinks. Ninja’s BlastBlade Assembly is easy to maintain – a 30-second blend with rinsing water and a drop of dish soap is all you need. But its easy to disassemble and dishwater safe. The built-in battery housing in the bottom of the non-slip case is chargeable via the included USB-C cable. The one-handed, easy-open sip lid and sturdy hinged carrying handle make drinking your favourite blends easier than ever. Think of traveling and quickly picking fresh fruits and vegetables on the way to the airport or hotel ready to blend at last minutes notice. The ribbed glass vessel creates a vortex for the durable, stainless steel BlastBlade stainless steel blade blasts through ice and frozen ingredients. One full two-hour charge gives you about 15 blends . It comes in four fresh colours. For safety, the Ninja Blast has separate power and blend buttons to prevent unintentional blending.  

Helight Sleep For a Good Night’s Rest

Most folks are aware of seasonal SAD light therapy energizing you during long dark winter nights with blue light. Say hello, rather “goodnight” to Helight Sleep which improves sleep by using a special red light frequency of 630 nanometers signaling the end of day to the brain encouraging production of melatonin. The new sleep technology is gaining traction from NASA research and multiple vendours. It’s sleep cycle starts with the bright red light on for 14 minutes, then gradually dimming to off in the remaining 14 minutes. It works best when used in the dark with no TV or smartphone nearby. I have been using it for the past two weeks and have noticed a difference looking forward to a good night’s rest sans my trusty smartphone. I turn it on by my night table, get into my most comfortable position and close my eyes. No worries, the light penetrates through your eye lids. Helight, a small Canadian family business, claims 95% of the first 50,000 customers kept the device after the now 60-day trial. It comes with a USB charging cable that works off computer USB ports or phone wall chargers.

Philips Sonicare 4100

The very affordable  Philips Sonicare 4100 $60, is a smart electric toothbrush that cleans teeth effectively removing uo to 7x more plaque than a manual toothbrush. Using new BrushSync technology that detects and synchronizes the smart brush head to the handle, it pushes toothpaste bubbles between the teeth for hard-to-get-to spots.  it also tracks and reminds to you when to replace your brush head, for an effective clean every time. Pressure Sensors let you know when you’re brushing too hard, to protect your teeth and gums. An easy-start program eases you into brushing with Sonicare, by gradually building-up the brushing power over time.

Deco BE95 from TP-Link

Put this under the ultimate tech gift for Wi-Fi starved homes. The next-gen Deco BE95 WiFi 7 from TP-Link whole home network system costs a whooping $1,700 for the two-unit kit but it delivers unheard of performance speeds between connected devices and Internet in a two-story home. For tech geeks, here are the stats:  Combined speed of 33 Gbps: 11,520Mbps on two 6GHz bands, 8,640Mbps on the 5GHz band, and 1,148Mbps on the 2.4GHz band. What does this mean? Now, your Wi-Fi connected home for your fastest data-thirsty devices will be as fast as your Internet cable service is for your desktop. Streaming and downloading other data will be at it’s fastest. And that with little interruption or throttling because the Deco BE95 is designed for simultaneous data transmissions. It’s faster than 5G smartphones top 20 Gbps connection speed in comparison to the 33 Gbps combined performance of the BE95 Wi-Fi 7. Basically, the faster the Internet connection from fiber optic connected Internet providers, this Wi-Fi 7 system will be able to handle and pass on the speed benefits beyond your desktop. There’s more. The innovative 6GHz band ensures a pristine connection free from the interference of other legacy (slower) devices at home. The extra trio of 320MHz channels enable multiple high-speed transmissions simultaneously. This means different legacy devices will work in a separate ban not affecting your faster connected devices. Installation is non-technical with the Deco smartphone app.  Follow the clear instructions for the first Ethernet connected Deco BE95 unit and the second Wi-Fi 7 unit will be discovered and added on automatically. In my case it worked with new and old smart Nest and Eco Bee thermostats, new and 11-year-old laptops (updated Aspire S7) three generations of Sonos speakers and my three Ring Alarm external units.

Huawei Freebuds Pro 3

The premium Huawei  Freebuds Pro 3, is packed with impressive technology that delivers. The Ultra-Hearing Dual Drivers including an 11 mm ultra-mag bass driver that seems to go through your bones and with digital cross-over technology, the treble sound can soar to 48 kHz3 or drop all the way to 14 Hz. HUAWEI FreeBuds Pro 3 for $299 supports the L2HC 2.04 and LDAC codecs, and is certified by both HWA and Hi-Res Audio Wireless to deliver high-resolution audio. The triple adaptive EQ algorithm keeps every note, tone, and tune true-to-life. The algorithm detects volume level, ear canal shape, and wearing status in real time, and applies the optimal sound level and EQ settings on the go. Distraction-Free Calling with Huawei’s Pure Voice 2.01 does a commendable job when taking or receiving voice or video calls, including a 80% improvement on wind noise cancellation over the previous model, even when you are on a bike. A redesigned bone conduction voice pick-up (VPU) microphone that stays closely fixed to your ears adds to the bud’s effective Active Noise Cancellation( ANC). Three additional microphones form a 4-mic system for impressive ANC. I tested this pair on a recent flight with ANC on completely removed the cabin noise. In a crowded restaurant it was second to Apple. Fully charged, the buds run for 6.5 hours with ANC off or 4.5 hours with ANC on. The included case, delivers 31 hours keeping the buds constantly topped off, or 22 hours with ANC on. Connect to two devices at the same time, and switch audio even between iOS and Android devices without having to repeatedly pair and disconnect. A much improved groove design to pinch or tap ten settings on each bud and IP54 dust and splash resistance impress.


The HUAWEI WATCH GT 4 is loaded with many new features but the number one outstanding feature, a signature of the Huawei watch line if you wish, is it’s ability to run for up to two weeks with one charge. And that is with a few metrics still left on.

Heath management features:

  • Sleep habits, including Sleep Breathing Awareness which scans for breathing irregularities during sleep and giving users additional insight to their respiratory health during sleep.
  • Menstrual Cycle Management 3.0, Intelligently analyzing and learning physiological indicators, such as heart rate during sleep, body temperature, breathing rate, and more, to predict menstrual periods.
  • 24/7 heart or instant on demand spot monitoring are handy and accurate compared to predssional monitors like my annual heart stress test in my doctor’s office. Whether a casual glance while relaxing, a brisk walk or after waking up, it’s kinda nice to know that my most vital organ is still ticking!
  • PPG Arrhythmia Analysis (ECG) Monitoring technology incorporating multi-channel signal enhancement algorithms providing users more accurate readings of their heart health even during dynamic activities or low temperature environments Note: like other new ECG capable health watches arriving in Canada this feature has to be approved by by Canadian regulators before becoming available here, which historically takes a few months.
  • With new TruSeenTM 5.5+ technology, the HUAWEI WATCH GT 4 has improved on the Activity Rings Feature providing a quick overview of daily fitness statistics, including calories burned, exercise duration, and standing activity. Users can earn medals for completing all three rings and choose from over 100 sports modes (yes) for a more active lifestyle. The Stay Fit Caloric Management App utilizes real-time health data to offer holistic recommendations for better health management.
  • This data can be viewed in helpful quick glances on the watch face, but more details and suggestions can be viewed on the Huawei Life app phone app.  

The online gallery, features more than 25,000 watch faces ranging from many free and up to $7 for sophisticated designs and impossible multiple watch/gearlgraphics movements. Although Huawei Wallet (purchases with your phone) is not supported in Canada, you can use your credit card/PayPal.  All look great on the AMOLED 42mm 1.32” colour screen with a resolution of 466 x 466 pixels and 352 PPI pixel density. The 46mm screen has a 1.4” screen and a resolution of 466 x 466 pixels and a pixel density of 326 PPI.  

                                                                                                                                                                                                         An upgraded dual-band five-system high-precision GPS, increases positioning accuracy by 30%, from previous models even in densely structured urban areas is ideal for expeditions and running challenges. My facourite unique Huawei Route Back feature helps you find your way back by reversing your GPS route. Very handy if your walk or run route was in a forested area or you wanted to make sure you go by a store front that previously caught your eye when you started.

The tiny onboard speakers have impressive audio quality for receiving and making phone calls when in bluetooth proximity to my Samsung phone or hearing encouraging comments during an outdoor walk (without phone, with GPS turned on the watch) and sound even more impressive when playing uploaded music – up to 500 songs. You can assign your music playback to any Bluetooth device. I often play a soothing tune while in bed with my wrist close to me ear in low volume so to not disturb my partner.  

Added features, include a new launcher for smooth installs, quick messaging and replies, as well as support for third-party applications for music, navigation, and more. The smartwatch offers an impressive battery life of up to 2 weeks. It seamlessly integrates with both iOS and Android devices, providing users with access to all these features. In the online manual, HuaweiCanada  points out it is ensuring the protection of privacy and data, offering peace of mind when accessing industry-leading technologies.

Available in Canada, it comes in two designs that fuse technology and fashion – the HUAWEI WATCH GT 4 46mm $439 showcasing a bold octagonal design in a black fluoroelastomer strap, grey stainless-steel strap, or a green composite strap while the HUAWEI WATCH GT 4 41mm $328 featuring a sleek pendant design comes in a fluoroelastomer strap, a jewelry-inspired light gold Milanese strap, and a white leather strap option. Available at big box Canadian stores but if you purchase the Watch GT 4 at HUAWEI Official Store and My HUAWEI App you get an exclusive free gift of FreeBuds 3 subject to availability.

Samsung Galaxy S23 Ultra

The S23 Ultra inHyperlapse Mode captures trailing stars, comets and the Aurora Borealis in a six hour overnight exposure, speeding the 4K video up 300X to show motion we normally don’t see when looking up at the stars. This is a frame grab which the phone lets you get.

The S23 Ultra is still my favourite go-to camera phone. It has power, speed, can compete in quality with professional interchangeable lens mirrorless cameras, and shoot in any light condition. It was a bige leap from the previous S22 series with larger 200MP images in addition to the 50MP and 12MP normal shooting. As a professional photographer wanting to capture the most detail of places I may not visit again as a septuagenarian, both the 200MP and 50MP settings as well as the Expert Raw setting for capturing virtually noiseless night scenes  have been priceless to me. The rapid 100-frame in a several seconds long shooting burst has captured countless of moments of people interacting, impossible to get otherwise. From 10X optical zoom to sharp panoramas to .6 super wide the colour is consistent. The astrophotography capabilities of the S23 series still astound. Hyperlapse mode for example captures star trails, when left on for more than several hours and automatically creates a 4K accelerated video of quickly passing star trails accelerated 300X. A single frame capture of a Hyperlapse 4K video shows stunning detail, easily done on the phone. Then, there’s the 8K 30FPS video recording which will astound when viewed on a Samsung 8K TV. 8K video yields still frames three times larger than the normal 12MP photos the camera captures. This allows me to capture high quality stills shot at 30 FPS never missing a moment. Then there’s the S Pen stylus for scribbling notes, converting to text and gesturing controls without touching the screen on the Ultra. With 500GB memory you can shoot thousands of high quality photos and hours of 8K video which the phone can also downsize onboard to 4K and 1080p for use online. Check my in-depth WiFiHiFi review for more details and examples.

Epson ET-8550 prints much cheaper Than its own competition

A 13” wide printer that prints pro-quality photos on a myriad of stock including exhibition art paper, canvas, thin vellums, archival acid and lignin free paper to even posterboards up to 1.3mm thick.

It even takes on work, home and school duties including scan and auto print up to legal paper size documnets, auto 2-side printing, two front and one rear paper feed with different papers, direct wirless printing from your smartphone and more.  

Yet it won’t break the bank like traditional ink cartridge replacements do, nor will it cost a small fortune spent on quality photo lab prints.

Epson EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer,

Say “I love you” to the Epson EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer, $1,100. Its secret is the included EcoTank 70ml bottles of six colour inks, Cyan, Magenta, Yellow, Black, Photo Black and Gray. As you read on, you will appreciate what a great opportunity the ET-8550 offers for photo enthusiasts to finally print affordable professional quality prints up to 13″ x 19″.

The 6‑Colour Claria ET photographic dye inks produce exceptional colour and black & white photographic print quality. The additional Photo Black and Grey ink add tone richness and depth in color and exhibition quality B&W poster printing.

What the ET-8550 Printing Quality Means

A full $140 ink set equates to 230 13” x 19”colour Photo prints costing a fraction of what online photo labs charge. That’s 60 cents of six color ink for each 13″ x 19″ glorious print. At “Best” 5760 x 1440 dpi quality there are no visible inkjet droplets, the closest thing to traditional photographic paper…that’s as close to real life it visually as it gets folks.

Compare ET-8550 Cost of Ownership With Other Pro Epson Printers

The Epson Surecolor p700 13” printer with the same top printing resolution costs almost $500 to replace all 10 traditional cartridges compared to the ET-8550 $140 full replacement set. With all that more ink you go for years not months between refills. This represents 85% savings. Sure the extra three light primary colours, additional violet colour cartridge and carbon black of this cartridge based printer may add more punch and depth in certain kinds of photoss, but when comparing dozens of personal travel photo enlargements and high-rez scans I made against the ET-8550 I could hardly tell the difference in visual quality. And they were both EXACTLY just as sharp.

Measuring My Ink Usage

  • 13 B&W prints (Documents)
  • 551 color, a mix of album size and 8.5″ x 11″
  • A total of 564 prints

The above shows the ink usage on my test ET-8550 from the start, using the out-of-the box ink (20% was used for the first ink install) The most use was the Gray ink meaning the majority of printing was done in colour, thus still leaving more than half of the Black and Photo Black. This comes close to the ISO measurments Epson provided.quality.

Print Costs

Unquestionably, the cost of ownership counting paper and ink consumables on the EcoTank ET-8550 is a fraction of what you pay for an 8×10” print online or a local consumer lab.

Check the 8×10 print prices in Canadian local or online photo print labs against the ET-8550:

  • Poster Jack               $5.00
  • Easy Canvas Print $7.90
  • Henry’s Photo         $3.99
  • Costco                      $1.99
  • ET-8550                   $1.05 (ink and Epson Ultra Premium Photo Paper included)

Examples of Small and Big Print Enlargements

I based Epson’s best Ultra Premium Photo Paper glossy 20-pack, averaged out between full list and discounted sales and averaged ink yield out between the ET-8550’s initial setup using 20% of the included Eco Tank 70ml ink bottles with full use of ink in the next subsequent refill:

Epson’sout of the box official full Photo ink yield is 1,800 4″ – 6″color photos off the included six EcoTank 70ml bottles. A one-time initial setup consumes 20% of that ink. This means the first out of the box ink yield of 1,800 4″x 6″ color boarderless prints was averaged out with the first refill, which would yield 2,300 prints.

Conversly, the ET-8550 prints 5,500 document pages (black) , our 4,900 pages full color. Again, after the first refill on a full 100% EcoTank bottle set yields 6,700 black, 6200 color documents and 2,300 4″ x 6″ Photo quality prints.

Document print speeds are 16 ppm black and 12 ppm color. Not bad for such wildy flexible large format printer.

The cost of 4″x 6 ” boardeless Epson Photo quality print on the ET-8550 is $0.09 (9 cents) including paper. Compare that to other online or local labs who charge $0.35 per 4″ x 6″ print.  

Conversely, a full set of six Eco Tank bottles $140, would yield 230 13”x19” glossy prints costing $3.32 per print and ink compared to the $12 -$6  per print cost range across Canada.  

Canvas prints are also much cheaper on the ET-8550. A 13 x 48” print off a roll of Epson 13” x 480” Canvas paper roll (which costs $98.80) costs $9.88 compared to the $99 for a single similar size panorama easy Canvas Prints charges. See below on printing on roll paper with the ET-8550

Printing Roll Paper on the ET-8550

I even crossed the product manual boundaries with roll panoramic 13” paper for those willing to try extra wide 13” wide panoramas (it works). Check out expert Keth Cooper’s YouTube on how to do it.

Every square inch in this multi funcyion printer is carefully accounted fo making ather compact for all its functions

More About EcoTank

With all those gorgeous color prints you might wonder about ink costs. Don’t. Instead of printing for months before a refill with traditional cartridge printers, EcoTank technology savings of up to 80% on ink supplies means you can print full color for pennies per print instead of dollars and save up to $2,500 with each Eco Tank replacement set compared to cartidges. ET Epson printers cost $100 – $200 more than their cartridge counterparts but you are ahead after a third traditional cartridge replacement you would have had with a cartridge printer.

Fortunately, in non-Photo mode, the ET-8550 meets enough of most folks everyday printer needs to replace their old printer, despite its size…unless you want to autofeed multiple scans and larger load trays, a small price to pay for being one of the best photo printers I have seen.

Adobe Max Goes Virtual with Luminaries and Experts

Citing the effects the pandemic is having on the artistic community, Adobe announced a new version of its online connected Creative Cloud suite at the annual Adobe MAX 2020 conference today.

This year Adobe Max is virtual and free, a showcase of eclectic keynote speakers like director Ava DuVernay, actor Keanu Reeves, actor/ musician Tyler the Creator, and portrait photographer Annie Leibovitz. They share their inner thoughts and life experiences in their successful careers, most have never used Adobe products, but all are inspiring.  Checkout the complete list of speakers

Continue reading Adobe Max Goes Virtual with Luminaries and Experts

Intel introduces 10th Gen Processors for Consumer Gaming and Media Creators Hungry for Speed

By Steve Makris

Today Intel launched its new 10th Gen Intel Core S Series Processors, touting the flagship i9-10900K processor described as “the fastest gaming chip on the planet” by presenter Brandt Guttridge Intel’s Director of Desktop Product Marketing. The processor is heating up the competition with rival chip maker AMD who has challenged Intel with its own next-gen processors at competitive price points. The Intel chip features a top speed of 5.3 GHz with Intel Thermal Velocity Boost out of the box for faster game frame rates and 10 cores and 20 threads for more multiple processing. The new series will include i7, i5, i3 and Celeron variants.

Billions of transistors in the new 10th Gen Intel processors keeping Moore’s Law alive
Continue reading Intel introduces 10th Gen Processors for Consumer Gaming and Media Creators Hungry for Speed

Ban on Huawei Doing Business with US Companies Drives 2019 Profits Down

Cloudy days ahead for Huawei

It looks like the US ban on Huawei Technologies is having an effect on the Chinese telecommunications giant’s 2019 annual report. Although Huawei (HWT.UL) revealed that its net profit for the year was CNY62.7 billion CND$12.5 billion, Reuters noted it was its lowest increase in three years at 5.6%.

Continue reading Ban on Huawei Doing Business with US Companies Drives 2019 Profits Down


Note: This article first appeared on but the photos here are of much higher resolution so you appreciate the photography quality of the new Galaxy S20 series phones.

This Saturday Canadians will be able to purchase the newest Samsung flagship Galaxy S20 series smartphones online or in stores. Currently they are still on pre-order till March 5, with a free set of Samsung Buds+ for the S20+ and S20 Ultra. These phones are cutting edge and not cheap. Pricing starts at $1,319.99 for the Galaxy S20 with the least features, $1,579.99 for Galaxy S20+ and $1,849.99 for Galaxy S20 Ultra.

What makes these new Samsung phones so pricey? Skyrocketing megapixel cameras, stunning 8K video, quality screens, built-in G5 and impressive AI shooting tricks. Let’s dive in the details.  



I have been hands on with the S20+ and S20 Ultra for the past two weeks. Unlike the past several years of Samsung’s predictably incremental camera improvements, ultra-wide lenses being the exception, they couldn’t come close to last year’s Huawei P30Pro with usable zooming, a hi-res mode and extreme macros. This has now changed especially with the 64MP 6.2-inch 563ppi OLED S20 and 6.7-inch 525ppi S20+ and 6.9-inch 511ppi 108MP S20 Ultra.

40MP selfie on the Samsung S20 Ultra blowup detail left and Full Frame DSLR, right, full size

All shoot impressively high quality detailed 64MP and 108MP photos respectively. For example, the S20 Ultra shoots an incredible 40MP selfie which as a professional photographer I can attest to, matches the quality of full frame digital cameras. There is limited zoom range in this mode, like up to 6X in the S20+ and frankly not good quality. Note to real interchangeable lens digital camera owners. Don’t sell your gear for a Samsung phone.  Yes, the S20 Ultra can compete in hi-res mode but no zoom or wide angle mode. Unlike larger digital cameras the S20 phones can zoom and shoot ultra-wide scenes only in 12MP mode.   

This is where the phone’s camera awkwardness sets in.

Properly focused Night Mode through trees, handheld
Handheld Night Mode produces beautiful tonal range

In order to get the more usable 30X zoom on the S20, S20+ and 100X zoom on the S20 Ultra you must leave the 3:4 64MP and 3:4 108MP modes respectively by choosing the plain 3:4 setting on the top of the screen. This shrinks the photos you shoot to conventional 12MP rear photos and 10MP selfies. But now you get exceptional colour and clarity in any lighting including the improved Night mode. For this, Samsung leads the competition using a now trending pixel binning technique it markets as Nona-Binning. It combines nine small pixels from the huge 108MP sensor into one larger pixel resulting in a conventionally sized 12MP photo.

Galaxy S20 Ultra Periscope mirror and sideways mounted 48MP zoom lens

In 12MP mode, the S20 and S20+ use a more conventional technique combining all three camera sensors for a seamless Ultra-Wide to 30X zoom. The S20 Ultra uses a periscope prism which deflects light to a sideways mounted 48MP telephoto camera similar to Huawei’s P30 Pro. The improved zoom quality in all three cameras is welcome: Very usable 3X optical – 5X hybrid on the S20 and S20+ and 5X optical – 10X hybrid on the S20 Ultra will expand your photography style. Both zooming techniques Samsung markets as Space Zoom technology uses a combination of Hybrid Optic Zoom, and super resolution zoom technology which includes AI multi-frame processing (AI-powered digital zoom). But they still produce degraded photos as you zoom out, where small details are fuzzy but shooting clearly defined object scenery like tree silhouettes and fireball sunsets still works…and it’s better than no picture at all. I like the small onscreen icon locator to help you find where you are when composing photos at extended zooms.

Samsung Galaxy S20 12-megapixel (wide-angle), 64-megapixel (telephoto), 12-megapixel (ultra-wide) Samsung Galaxy S20+ 12-megapixel (wide-angle), 64-megapixel (telephoto), 12-megapixel (ultra-wide), time-of-flight camera Samsung Camera S20 Ultra 108-megapixel (wide-angle), 48-megapixel (telephoto), 12-megapixel (ultra-wide), time-of-flight camera

Shooting a special moment and are torn choosing stills or video? One very cool shooting setting, the AI-driven Single Take, automatically uses simultaneous cameras in ultra-wide/wide-angle views of your event with up to four video scenes and 10 photos in a variety of formats. It even recommends a variety of formats and even suggests edits like cropping and video effects like Live Focus and time lapse. All you have to do is point the phone in the right direction and let the phone do the shooting. Nice!  

S20+ extreme macro at 3X zoom

Night mode is up to snuff comparing with the Pixel 4 and Huawei P30 Pro. Because of the extreme lack of light all these phones produce varying results depending on darkness and subject matter. The Pixel 4 is slightly best for detail but has more grain and takes longer to expose handheld scenes. The P30Pro lags behind in detail while the S20 fits in the middle with the most pleasant tones and least amount of handholding exposure time. In the most extreme very dark scenes on a tripod, the S20 comes ahead. 

Space Zoom photography quality on the S20 Ultra varies depending subject content

I do have a beef with the consistency of photos, where auto focus and colour balance shift just for one frame and recover for the next frame. Not frequent but annoying in what is the best-armed camera phone in the market.

Galaxy S20+ Super Wide camera has improved colour and clarity


All three S20 phones shoot impressive 8K 24-fps 7680×4320 video in addition to smaller sizes. You might wonder where you else you can watch this incredible detail beyond this phone unless you have an 8K TV. YouTube accepts 8K video but you need a good Internet connection to choose the highest 4320P 8K setting if your Internet is fast enough. Other social programs like Facebook took long to upload and process. 8K videos eat up storage space at more than 570MB per minute of video. It shoots continuously but in separate 4GB 7:08 minute segments. While you can zoom in any resolution setting, Ultra-Wide mode is only available in square 1440 x 1440 and full 1080 x 2400 modes. Check out my short 8K video

I was hard-pressed finding a mobile 8K video editor. Adobe’s Samsung version of Rush and Action Director can’t handle 8K but Adobe Desktop Premiere does. The best you can do is compose and shoot carefully. At least the on-camera editing lets you trim the start and end of your movies but no way to combine clips on the phone. I like that you can capture still frames from the 8K video as they are larger than 32MP yielding nice quality photos, often better quality than the 12MP rear camera, providing you shoot video in well lit places, preferably outside. You can also use free frame capturing apps. I’m impressed with the 8K built-in stabilizer which works more to my liking compared to consumer hand-held stabilizers like the DJI OSMO. Check my short walk and pan 8K at West Edmonton Mall with stabilizer on

Samung S20+ 1X 3X 10X zoom


All three phones have feature proof 5G capability in addition to the current cellular connection speeds. 5G will be spotty in Canada for a while. If you don’t travel a lot in Asia or big US cities, you won’t be needing 5G here till your next phone, but you are paying for it now.


All three phones feature a screen refresh rate choice of 60Hz and gamers must-have 120Hz for smoother visuals in games, especially complicated scenes with a lot of action panning. But with a caveat…it does not work on the phone’s highest 3200 x 1440 screen resolution. More importantly it shortens battery life more than 30 per cent by my reckoning, making the respectively 4,000 mAh, 4,500 mAh and 5,000 mAh batteries not even last a working day. I found video playback, even 4K worked fine in the slower 60Hz refresh setting. The default screen mode is set to vivid “store” mode. I quickly changed to normal for more natural looking photos.  


The all S20 series phones run on Android 10 on a 64-bit octa-core processor (Max 2.7GHz + 2.5 GHz + 2.0 GHz) and come standard with 128GB storage and 8GB RAM with a 512GB and 12GB RAM option for the S20 Ultra. The in-screen fingerprint sensor is nice but still requires a harder press than competitors. No headphone jack off course. Some more specs: 5.75 oz; 163g, 6.56 oz; 186g, 7.76 oz; 220g and 69.1 x 151.7 x 7.9 mm, 73.7 x 161.9 x 7.8mm, 76.0 x 166.9 x 8.8mm respectively with a water resistant (IP68) rating. The bezel is slightly smaller but the shrunken curved glass edge is good news, still keeping a nice feel in your hand but less accidentally intrusiveness when holding the edges without a case when shooting selfies. Samsung includes eSIM technology on these phones, a growing feature which will eventually replace the physical SIM card and allow cool features like multiple numbers in one phone. The speakers are harsher sounding and have less bass than the Note 10. Maybe Samsung’s next challenge?


Unlike the slowly improving bendable screen Samsung tablet/phones like the latest 6.7-inch Galaxy Z Flip $1,819 CAD which folds in half like an old fashioned flip phone and an irresistibly brilliant screen, with no  water or dust rating, the Samsung Galaxy S20 series, although a little quirky in their camera management are ready for prime time with big wallets.

The S20 is a huge upgrade in Samsung phones, but for folks who don’t care for 8K, 5G and large megapixel photos the price is too high for the phones remaining features.


The annual International CES 2020 event in Las Vegas this week saw more than 170,000 attendees walk over more than 2.9 million square feet of showroom space checking out some 4,400 booths. It’s impossible for a single person to see and experience it all at CES.



It’s back! The $2,600 Samsung Galaxy Fold smartphone/tablet with a bendable screen returned to a handful of Canadian Samsung Experience stores on Friday, December 6 in limited quantities and pre-orders, as previously reported.

I had the chance to check one out at the Samsung Experience Store at the West Edmonton Mall in Edmonton, so I could see it in a retail setting, just as any other potential buyer would. I originally got my hands on the first version last summer in New York City. But after media reviewers found troublesome faults, Samsung revamped the device for a re-launch. After 89 days, the “revised version,” as Samsung calls it, became available in the U.S. at the end of September. And last Friday, it finally arrived in Canada.

The first thing I noticed in the Cosmos Black model is that it’s as magical as before. It comes with a pair of Samsung Buds and a less than 1mm thin tight-fitting less slippery Kevlar case in two parts with adhesive to fit around every curve. The case doesn’t make the hybrid device much thicker than its 17.1mm thickness in 4.6″ phone mode, nor much heavier: it weighs 276g. It’s less likely to slip from your hands with repeated foldings and unfoldings. When folded out, the Galaxy Fold is slightly thinner than the Note 10+ at 7.6mm.

Is It Fixed?

With the initial version of the device, protective flexible screen layers could be peeled by the first wave of reviewers and the fold edges of the flexible screen allowed dust and dirt to get in.

The flawed articulated spine infrastructure for safely folding and unfolding the flexible screen has been reinforced with new parts. There is a new T-clip supporting both hinge ends, keeping the screen edges of the layers (now beefed up to five layers from the previous three) sealed in. According to Samsung the “revised version Galaxy Fold” is designed to keeps dust and dirt elements from finding their way in. Sadly, The Fold does not have an IP rating, even for dust. Yes, that’s what I said. You have to baby this phone when the weather turns bad.

Samsung confirms that the top protective layer of the Infinity Flex Display has been extended beyond the bezel, making it apparent that it is an integral part of the display structure and not meant to be removed. There are additional reinforcements to better protect the device from external particles while maintaining its signature foldable experience. The top and bottom of the hinge area have been strengthened with newly added protection caps. Additional metal layers underneath the Infinity Flex Display have been included to reinforce the protection of the display. And the space between the hinge and body of Galaxy Fold has been reduced.

I noticed a tighter but smoother feel when you open and snap the Fold, much like snapping those old clamshell phones. Even opening the Fold quickly with progressively more force didn’t seem to stress the bendable screen. The mechanical hinge infrastructure is better engineered to open and close the flexible screen without stretching the screen itself.

The centre seam bump is discernable, unless light shines at a certain angle. It can barely be felt under your fingers – it’s easy to even forget it’s there after a while. However, it’s tough to guess how well the Fold will hold up after repeated use.

What About The Software?

Unfortunately, there doesn’t seem to be any revision of note to the phone’s software in terms of performance and functionality. Any review you read in this respect of the original Fold versus the new one should be similar. Samsung was busy enough fortifying the folding mechanics. It’s just as snappy as the latest Note 10 series with similar responsiveness to touch and opening apps, undoubtedly with the help of 12GB RAM. The mechanics are what needed fixing and this is what Samsung has addressed with the revised device.

Does it Keep Up With its Siblings?

Some important S10+ and Note10+ features are missing on the Fold. The Fold has Samsung’s largest 4,380mAh phone battery, but it looks like it can barely squeeze a day running full all out tasks. It simply has too much glass to light up, even at a lower screen resolution. It doesn’t have Samsung’s Super Fast Charging either, important for a big battery. It only includes a Galaxy 15W charger unlike the 25W charger included with the Note 10 series. And the optional Samsung 45W charger isn’t even compatible with the Fold. There’s no stylus either, although having a pen tip slide across a plastic screen might not be a good idea. Still, the Fold, twice as pricey as the best phones on the market, should have it all. Not even the next-gen Snapdragon 855 Plus chipset. Nope.

Photography With The Fold

The Fold does photography right. It has the same wide range photographic experience as the S10+ but not quite as good as the Note 10, which sports some impressive augmented reality features on top of photos. The Fold settles for older colour to black and white conversion tricks to objects or people in photos.

Still, like the S10 and Note 10 phones, it has a smooth zooming from .5X super wide angle to 2X optical zoom with similarly degrading quality when you try to zoom father. The Selfies in both modes have a normal and wide angle view, the latter not being able to keep the background sharp enough if my face fills half the frame.

The Fold’s six onboard cameras cleverly play double duty between phone and tablet mode. Photos from all cameras in phone or tablet mode are deposited in the same camera folder. I must say its fun composing, editing and showing photos on that screen!

Best Features

It’s loaded with 12GB of RAM for multitasking, gaming, office and media apps like live broadcasting, plus 512GB built in storage and no expansion slot. It’s not faster than the Note 10+ but has more than enough RAM to multitask better.

The most noteworthy user feature is App Continuity which allows you to easily transition between screens back and forth with up to three open apps in Multi-Active Windows. Any apps you open in phone mode, are still there when you fold out to tablet mode, only spread out with more space. You can set which apps you want to open in from phone to tablet mode.

The 7.3″ main primary display touchscreen is brilliant, with a fixed resolution of 1,536 x 2,152 pixels at a pixel density of 326 pixels per inch (ppi). That’s not as high as the Note 10+ and S10+ models with a maximum 498ppi and 522ppi respectively. But hey, it’s a folding screen! You will still not be able to actually see pixels on the screen.

The tablet’s 4.2:3 aspect ratio is perfect for browsing, reading, office work, and gaming, all of which look impressive with the larger screen surface. Some of that real estate is wasted, however, when watching wide screen movies. But they look brilliant with the Bold’s HDR10+ support.

Dolby Atmos stereo speakers are impressive for their size but easy to accidentally cover with your fingers when playing games. Try experimenting holding the phone in vertical and horizontal modes to see what works best for you.

Should You Buy It?

Every Galaxy Fold comes with exclusive access to Galaxy Fold Premier Service, including Fold Concierge 24/7 access to expert advice, and a screen replacement offer.

The “revised version” Fold still has the same DNA as the previous Fold and while the hinge design has been improved, you might want to check in on some U.S. customer reviews to see what those who have been using one for the last few months now might have to say.

If someone decides to fork over the $2,600 for one of these phones, they’ll likely be doing so merely for the benefits of having a larger screen for apps, movies, gaming, spreadsheets, and more. And of course the “cool” factor.

If you are used to the toughness and fast charging of today’s best 6″+ phones, the Bold’s Wow factor fades a bit. Smart shoppers might want to wait for a brand new, redesigned version of the Fold which is rumoured to cost less with a more stable design and hopefully features and robustness equal to Samsung’s S and Note series. It’s expected to launch some time in Q2 2020 though there’s no official word yet from Samsung.

This Fold is the “wow” phone of the year. It’s a show-off piece for those with deep pockets and even deeper egos. I wish I had one for longer than a day to try, as there really is something compelling about repeatedly folding and unfolding it to accommodate different tasks. How long would the “wow” last? I’m not so sure yet.

Article Tags:samsung galaxy fold, hands-on, review, foldable phone, revised galaxy fold, bendable phone, smartphone, tablet, mobile